Frequently Asked Questions

What is a typical day at Rise Up?

The daily schedule is dictated by the surf conditions and the ideal times to surf. For an idea of our daily schedule please check out what a Typical Day looks like at Rise Up. 

What should I bring?

Can’t decide what to pack? View our packing checklist.

What if there is no swell?

We have waves almost all of the time. If there is little swell we have a number of great attractions and activities in the area to keep you entertained.

Otherwise, you can relax at the camp where we have a Ping-Pong table, multiple hammocks, books, DVDs and an open bar with cold beers and rum.

What breaks could we expect to surf while at Rise Up Surf Nicaragua?

While at Rise Up Surf Nicaragua you can expect to be surfing some of these great surf breaks.

Do you rent surfboards?

Yes, we offer surfboard rentals for $20 USD per day or $100 USD per week.

Are you able to cater meals for vegetarians, vegans or anyone with food allergies?

We are able to cater to most dietary requirements as long as we have prior notice. Please specify any dietary requirements you may have on the registration form.

What are the terms and conditions of booking a trip with Rise Up?

Please take the time to carefully read our terms and conditions prior to making a reservation.

Are all taxes included in the package price?

Yes, we include all taxes in the price of our packages.

What electric outlets are in the room?

The electrical outlets in the rooms are US and run on 110v.

Does the camp have internet or Wi-Fi access?

There is No Wi-Fi at the camp so if it is essential you access the internet we recommend that you get a plan before leaving on the trip. Otherwise simply come disconnect and enjoy the positive vibes with good people.

Where is the closest airport?

Managua International Airport is located two and half hours from our camp in Northern Nicaragua.

Do you provide transport to and from the Managua International Airport?

All our packages include round-trip transportation to and from Managua International Airport.

If you are not coming as part of a package, we can assist you with arranging safe and reliable transportation.

Do you offer shuttles to other locations in Nicaragua?

We are happy to help you plan onward travel within Nicaragua. Simply let us know where you are going and we will organize it and appropriate extra cost.

What time is check-in and check-out?

Check-in is at 3pm.

Check-out is at 11am.

What is our late check out policy?

If you want to stay with us after check out time it is based on availability and we charge $50 US charge until 5pm. After 5pm we charge the full price for the night. Please note we cannot guarantee availability at the time of booking.

What is our early arrival policy?

Requests for early arrival before the designated check-in is possible based on availability. For all check-ins prior to noon, we apply a charge of $50 US.

Is Nicaragua a safe country?

 You will be happy to know Nicaragua is the safest country in Central America and in addition the location of Rise Up Surf Nicaragua is peaceful and completely safe. (Due to recent events please check with your home nations foreign office for any travel advisories).

What are the steps that Rise Up Surf Nicaragua take to ensure client safety?

  • We strive to be fully aware of guests who may have allergies, injuries or serious medical conditions
  • Our local surf instructors and guides are ISA certified and hold their First Aid certifications. On top of that they haveyears of experience teaching in this area and guided by the experience with international surf coaching methods. This ensures systematic and sound teaching and keeps the accident ratio to a minimum
  • Our guests are always given the appropriate information and instructions about the surf and activities to ensure their health and safety
  • Our drivers, boat captains and volcano guides are all First Aid Cetifified.
  • All our surf guides and instructors are first aid qualified and are continually assessed
  • We keep a full medical kit on site at the camp and always travel with a medical kit when on any kind of trip.
  • Our boat and vehicles are kept in good condition, with regular maintenance.
  • We have an emergency plan that includes contacting reliable English speaking doctors at the emergency clinic nearby in Chinandega. We always have a cell phone or radio on us in the event of an emergency.

For more on our health and safety please read our terms and conditions.

What are the entry and exit requirements for Nicaragua?

Upon entering Nicaragua you will be charged a $12 USD fee for a tourist card that is valid for 3 months. This tourist card is available for citizens of most countries around the world. In addition it is required you have a passport that is valid for more than six months.

Please check with the embassy in your home country if you have any doubts.

Do you recommend travel insurance?

We highly recommend travel insurance. Rise Up’s insurance recommendation is Global Rescue as they cover all the activities you will be doing on your trip. If you have a preferable insurance provider please be sure to check that your policy includes travel cancellation, delays, and medical coverage in the case of an accident or injury.

Extra Travel Advice

In the case of last minute injuries, illnesses, work emergencies or a death in the family, we highly recommend travel insurance when booking your trip.

This insurance should also cover health and injury while abroad or check that your health insurer at home will cover you while away and taking part in surfing and other adventure activities.

What gratuity or tip do you recommend?

We recommend a 10 -15% tip.

Where can I get a copy of my Receipt after departure?

Please let the management team know when you are on site and then we will email you a copy of your receipt.

Do we offer child rates?

Children under 12 pay 25% less. Infants (i.e under 3 ) are free.

More questions about Rise Up then please email Corina our reservations manager directly at [email protected]